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Meet Your New Digital Workforce

Today’s digital-savvy customers expect immediate assistance at the touch of a button. But hiring an army of representatives to keep pace with consumers is an outdated business model that’s not scalable.

That’s why retailers like Carvana are evolving toward a new future of selling with a digital workforce of Intelligent Virtual Assistants that can engage customers in personalized, human-like conversations.

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Automation Hub

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Sales Genius

Automated Lead Handling

Engage and qualify customers quickly with Intelligent, human conversations, and scale your team with the Sales Genius 

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Service Genius

Service Genius

Support & Create Service Leads

Service doesn't have to be hard, hire the Service Genius to and scale an entire department with a click of a button

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Marketing Genius

Marketing Genius

Conversational Marketing

The next generation of marketing starts with a simple conversation, hire the Marketing Genius to create more opportunities 

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What is Conversational AI, Anyway?

Conversational AI is the brainpower that makes machines capable of understanding, processing, and responding to human language.

Think of it as the ‘brain’ that powers a virtual agent. It combines Natural Language Processing (NLP) with machine learning. These two technologies work together to enable efficient, automated communication via text and speech by understanding customer intent, deciphering language, and responding in a human-like manner.

There is a reason there is a rising demand for AI-powered customer support services, it returns 10x ROI
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The Future of Conversational AI is Here

As we navigate a complex, disrupted world, Intelligent Virtual Assistants have a vital role to play in the delivery of critical services. This is not about machines taking over, but about value-adding tools augmenting existing teams to meet user needs. With Dealers needing to support their staff while overcoming a variety of challenges, implementing conversational AI across multiple channels can deliver an improved experience without putting additional stress on already overburdened organizations.

Dealers will be able to increase revenue and reduce costs with more accurate and timely marketing efforts, Lead Handling, Long term follow-up, Service Department while ensuring a seamless and pleasant experience for their customers.

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What “Your” Customers Say About Genius

Google Reviews

“I just wanted to say thank you to for her help yesterday. It was my best experience due to her friendliness and being so helpful, not that I don’t always get taken care of just that this was a notch above the norm so Thank You!”

Carla

Suntrup Hyundai South

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Texting

Engage Buyers with Messages that Get Responses

Keep customer conversations moving quickly with the industry’s most robust dealership texting tools.

Faster Communication

Faster Communication
Break the ice and build more personal relationships with customers by making the purchasing process fun. Keep conversations moving and build relationships by engaging customers with emojis, GIFs, photos or videos sent via text.

Personalized Connections

Personalized Connections
2Break the ice and build more personal relationships with customers by making the purchasing process fun. Keep conversations moving and build relationships by engaging customers with emojis, GIFs, photos or videos sent via text.

Safer Communication

Safer Communication
3Break the ice and build more personal relationships with customers by making the purchasing process fun. Keep conversations moving and build relationships by engaging customers with emojis, GIFs, photos or videos sent via text.
Faster Communication
Personalized Connections
Safer Communication

Learn What DriveCentric Products Can Do For You

A digital-first platform that will transform your business.

CRM Hub

Unite sales data to drive visibility and efficiency.


Explore Hub

Engagement Hub

Interactions that help you stand out and sell easier.


Explore Hub

Automation Hub

Workflows on autopilot elevate productivity.


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