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Beyond a CRM: How DriveCentric's DC20 Transforms Dealerships

Michele McCoy
June 27th, 2023

In the dynamic and competitive automotive industry, successful dealerships understand the importance of continuous learning, collaborating, and staying ahead of the curve. DriveCentric, the leading automotive CRM company, has spearheaded a groundbreaking initiative known as DC20. This highly successful networking group brings dealers from around the country together, offering a platform for collaboration, expert insights, and the sharing of best practices. In this blog, we will explore the power of DriveCentric's DC20 and how it revolutionizes the automotive space.


Collaborative Learning:

DC20 provides a unique environment where dealerships can collaborate and learn from one another. By bringing together a diverse group of dealers from across the country, DC20 offers a rich knowledge-sharing ecosystem. Dealers have the opportunity to share their success stories, challenges, and strategies, leading fresh perspectives and innovative approaches. Through open discussions, roundtable sessions, and interactive workshops, participants gain valuable insights to then implement in their own dealerships.


Access to Industry Experts:

DriveCentric understands that learning from experts in the industry is invaluable for dealership growth. DC20 events feature renowned dealers in the automotive space, industry thought leaders, and experts who share their insights and experiences. These experts cover a wide range of topics aimed at utilizing the DriveCentric CRM to its fullest capabilities. Dealers gain exclusive access to best practices of experts in the industry, gaining a competitive edge in the market.


Sharing Best Practices:

DC20 serves as a platform for dealerships to share best practices and learn from the success of their peers. Through engaging presentations and interactive workshops, dealers have the opportunity to really take a deep dive into DriveCentric and learn how to utilize the CRM to its fullest capabilities. This collaborative environment encourages open dialogue, fostering a culture of continuous improvement. By adopting successful practices from other dealerships, participants can enhance their own operations and drive better results.


Networking Opportunities:

Networking is a key component of DC20, facilitating valuable connections and fostering long-term partnerships. Dealerships can forge relationships with like-minded professionals who face similar challenges and share common goals. These connections extend beyond the event itself, creating a support network that dealers can rely on for ongoing collaboration, idea exchange, and industry insights. The networking opportunities provided by DC20 enable dealers to broaden their horizons and gain fresh perspectives.


Realizing DriveCentric's Vision:

DriveCentric's commitment to empowering dealerships goes beyond their industry-leading CRM solution. The creation of DC20 is a testament to their dedication to driving excellence throughout the automotive industry. By leveraging their expertise and resources, DriveCentric has created a transformative networking group that benefits dealerships of all sizes, enabling them to thrive in a rapidly evolving market. Steve Roessler, Chief Evangelist Officer and the visionary behind DC20 explains "I just want them to learn one thing that they see that they can impact at their store and implement it. That's the biggest win we can do by hosting the DC20 event." The event is doing just that and more, as is evident by the feedback DriveCentric is receiving.


DriveCentric has great tech, great people. At Schomp Automotive we are happy to be part of their community. Thanks for hosting us at DC20 - we had a great time and learned so much from many big thinkers in our space. Hope we get the invite again for the next event!"



DriveCentric's DC20 has emerged as a game-changer in the automotive industry, facilitating collaboration, knowledge sharing, and continuous learning among dealerships. Through collaborative learning, access to industry experts, sharing best practices, and networking opportunities, DC20 has established itself as a platform where dealerships can excel and grow. By participating in DC20, dealerships gain invaluable insights, forge meaningful connections, and stay ahead of the competition. DriveCentric's vision of fostering collaborative excellence through initiatives like DC20 reaffirms their position as a trusted partner and innovator in the automotive CRM space. 




About DC20!

DriveCentric users, dedicated to mutual improvement, come together to learn best practices, processes, and procedures from trusted dealers within the DriveCentric Dealer Network. Learn how to utilize DriveCentric to the fullest, motivate your employees to be better users, and collaborate on best practices and implementations. The goal of the event is to bring dealerships from across the country together to collaborate, grow, and share resources, ideas, and practices.

If a representative of your dealership would like to attend the next DC20 training and networking event, or you are interested in sponsoring the next event, please reach out at

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