DRIVECENTRIC launches New Sales and Customer Support Office in St. Louis, Missouri, November 15, 2022—DriveCentric, a leading provider of Customer Relationship Management (CRM), Artificial Intelligence (AI), and Conversational Engagement Tools, is pleased to announce the official opening of its North American sales and support office in St. Louis, Missouri.
The new office will be of large benefit to their dealer partners, as it will allow DriveCentric’s Customer Success Managers (CSMs) to quickly and efficiently communicate with one another in both a support capacity and in anticipation of their partners’ needs. Additionally, the new space will be utilized as a training facility for dealers to better leverage DriveCentric’s tools, ultimately selling more vehicles.
“The pandemic helped highlight the resilience our CSM teams had in being able to assist our customers from a remote workspace, with little to no help. Now that we are back together, we are stronger than ever. It’s refreshing to be able to bond and work with our teams again face-to-face,” says Kody Bradford, Director of Customer Success.
David Fultz, CEO of DriveCentric, says, “Coming back to a new space after having worked remotely for over two years has brought a new perspective to our business. We are looking forward to the exciting opportunities this space brings, as well as the promising future of the relationships we are able to once again foster in person!”.
For more information, contact Marketing@drivecentric.com.
DriveCentric, Inc. is a leading provider of automotive Customer Relationship Management (CRM) software. Through bold leadership and innovation, the company’s offerings include dealership CRM, Genius Artificial Intelligence (AI), conversational engagement tools, desking, Facebook Marketplace integration, reputation management, an internal communication platform, and enterprise reporting. DriveCentric is driven by a commitment to design software that is simple to use and steers a new era of engagement, productivity, and growth for auto retailers. DriveCentric is OEM certified by most manufacturers and integrates all major DMS providers.