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On-the-Go and In-the-Know

Ross Fusz
March 28th, 2023

On-the-Go and In-the-Know: The Power of a Mobile CRM

DriveCentric's mobile CRM (Customer Relationship Management) is transforming the automotive industry by providing dealerships with a comprehensive platform that streamlines sales and customer service processes.

With DriveCentric's mobile CRM, sales teams can manage customer interactions, track leads, schedule appointments, and access essential data from anywhere, at any time. This level of mobility and flexibility allows dealerships to cater to customers who prefer to shop online and engage with them seamlessly, providing the same quality of service as they would in person.

Additionally, DriveCentric's mobile CRM provides dealerships with detailed analytics and reporting tools, enabling them to track their performance, identify areas for improvement, and make data-driven decisions. This level of insight into the sales process can help dealerships optimize their operations, increase efficiency, and ultimately drive growth!📈

Overall, DriveCentric's mobile CRM is a game-changer for the automotive industry, providing dealerships with the tools and technologies needed to keep pace with the evolving customer preferences and expectations.

Real DriveCentric User - Kyle Wohlschlaeger

Meet Kyle, a car salesman who exceeds the expectations of modern salespeople. Kyle juggles a variety of tasks, including responding to customer inquiries❓, scheduling test drives🚙, negotiating deals📝, and following up with customers after their purchase📱. Tony relies on the DriveCentric mobile app to keep track of all his customer communications.

With DriveCentric, Kyle can take his work with him wherever he goes. Whether he's at home starting his day🏡, out on a test drive with a customer🚘 or checking inventory on the lot🚗🚙, he can easily stay connected to his customers and deals using the app. Kyle appreciates the convenience of being able to quickly access important customer data and communicate with customers at any time.

Kyle’s most used feature of the DriveCentric app is the ability to send personalized videos📽️ of cars to his customers. This not only helps to showcase the unique features of each car but also allows Tony to build a personal connection with his customers. He often receives positive feedback from customers who appreciate the personalized touch.💜

In addition to managing his current deals, Kyle also uses DriveCentric to maintain long-term relationships with his customers. With the app, he can keep all communication threads in one place, making it easy to reference previous conversations and track progress toward long-term trade-in deals.

By providing both a desktop and mobile CRM, DriveCentric has transformed the way Kyle works. He can now manage his customer relationships and deals in one place, whether he's at his desk or on the go. Kyle couldn't imagine going back to the old way of managing his work without the convenience of DriveCentric.

DriveCentric is dedicated to providing innovative solutions to help our clients succeed in the ever-changing automotive industry. Take your CRM on-the-go today!

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