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Privacy Policy

Introduction

Effective Date: January 1, 2023

Last Reviewed on Date: January 1, 2023

DriveCentric, Inc. (“Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide to us through any means, including, without limitation, when you visit the website www.drivecentric.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. However, this policy does not apply to information collected by any third party, including through any application or content (including advertising) that may link to or be accessible from the Website. Such links are to websites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Please read this policy carefully to understand our policies and practices regarding your information and how we treat it. If you do not agree with our policies and practices, your choice is not to use our Website, provide us with your information, or otherwise interact with us. By accessing or using this Website, providing us your information, or otherwise interacting with us you agree to this policy.

This policy may change from time to time (see Changes to Our Privacy Policy below). Your continued use of this Website, provision of your information, or other interactions with us after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any personal information to the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at DriveCentric, Inc., Attn: Privacy, 12900 Maurer Industrial Dr. St. Louis, MO 63127 or via e-mail to info@drivecentric.com.

 

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

  • By which you may be personally identified, such as name, postal address, e-mail address, telephone number, profile picture, or any other identifier by which you may be contacted online or offline (“personal information”);
  • That is about you but does not individually identify you, such as a username; and
  • About your internet connection, the equipment you use to access our Website or mobile application, and usage details.

We collect this information:

  • Directly from you when you provide it to us or our third party service providers, such as when you sign up for an account on our Website;
  • Automatically as you navigate through the Website or mobile application. Information collected automatically may include usage details, IP addresses, city/state/country location, and information collected through cookies, web beacons, and other tracking technologies;
  • Our Chat Tool on our Website; and
  • From third parties, for example, our business partners.

 

Information You Provide to Us

The information we collect may include:

  • Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, posting material, or requesting further services. We may also ask you for information when you report a problem with our Website or ask a question.
  • Records and copies of your correspondence (including email addresses) when we communicate with you.
  • Your responses to surveys that we might ask you to complete for research purposes.
  • Details of transactions you carry out with us and of the fulfillment of your orders. You may be required to provide financial information before placing an order with us.
  • Information that you provide from using our Chat Tool powered by Intercom.

You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website or mobile application, we may use automatic data collection technologies to collect certain information about your location, equipment, usage, browsing actions, and patterns, including:

  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
  • Information about your mobile device or computer and internet connection, including your IP address, city/state/country location, operating system, and browser type.

The information we collect a helps us to improve our Website and mobile application and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns to provide quality service.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.
  • Troubleshoot issues with our mobile application.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
  • Web Beacons. Pages of our the Website may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

There are additional disclosures for California, Colorado, Virginia, Connecticut and Utah residents in the Special U.S. Privacy Information section below.  

Third-Party Use of Cookies

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

There are additional disclosures for California, Colorado, Virginia, Connecticut and Utah residents in the Special U.S. Privacy Information section below.  

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and your account and their contents to you.
  • To communicate with you, including providing you with information, products, or services that you request from us.
  • To transact business with you.
  • To process your requests, purchases, transactions, and payments.
  • To operate our business, including use in our organizational and strategic planning, accounting and auditing, procurement, sales and marketing planning, public relations, materials management, information technology, security, database administration, research, legal compliance, and administration purposes.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To perform relevant administrative services requested by you or needed to facilitate our relationship.
  • To fulfill the purpose for which you provide the personal information.
  • To provide you with notices about your account.
  • To notify you about changes to any products or services we offer or provide though it.
  • To help maintain the safety, security, and integrity of our online services, products and services, databases and other technology assets, and business.
  • To troubleshoot issues with our mobile application.
  • For product testing, development, analysis, engineering, and performance development and enhancement, including to develop, enhance and improve our Website, other products, and services.
  • To respond to customer complaints or reports of business concerns.
  • To make suggestions of our products and services which may be of interest for you and other marketing communications.
  • To process your employment application.
  • To protect our information technology, system, network and data and to otherwise provide cyber security.
  • To allow you to participate in interactive features on our Website.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about users of our Website is among the assets transferred.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.
  • If we believe that disclosure is required by law (including to meet national security or law enforcement requirements), or in response to a lawful request by public authorities.

There are additional disclosures for California, Colorado, Virginia, Connecticut and Utah residents in the Special U.S. Privacy Information section below.

 

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We do not sell any personal information we collect or use, except as described in the Special U.S. Privacy Information section below. We may transfer to and store the personal information we collect in countries other than the country in which the personal information was originally collected, including the United States, Canada or other destinations. Those countries may not have the same data protection laws as the country in which you provided the personal information. When we transfer your personal information to other countries, we will protect the personal information as described in this policy and comply with applicable legal requirements.

We may disclose personal information that we collect or you provide as described in this policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties, including social media companies, we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information about our Website users is among the assets transferred.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

 

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply ourterms of use and other agreements you have with us.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our business, our customers, or others.

There are additional disclosures for California, Colorado, Virginia, Connecticut and Utah residents in the Special U.S. Privacy Information section below.  

Choices About How We Use and Disclose Your Information

We use cookies to improve our products and your experience on the Website by evaluating the use of the Website, products and services, to personalize content and ads on the Website, to provide social media features and to analyze our traffic. We also share information about your use of the Website with our social media, advertising and analytics service providers for these purposes. By agreeing to the use of cookies on the Website, you direct us to disclose your personal information to these service providers for those purposes.

We strive to provide you with choices regarding the personal information you provide to us.

  • Tracking Technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of the Website may then be inaccessible or not function properly.
  • Promotional Offers from the Company. If you do not wish to have your email address or contact information used by us to promote our own products or services, you can opt-out through the unsubscribe function within the email itself or you may contact us at DriveCentric, Inc., Attn: Privacy, 12900 Maurer Industrial Dr. St. Louis, MO 63127or via e-mail to info@drivecentric.com. This opt out does not apply to information provided to us as a result of a product purchase, warranty registration, product service experience or other transactions.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

There are additional disclosures for California, Colorado, Virginia, Connecticut and Utah residents in the Special U.S. Privacy Information section below.

Accessing and Correcting Your Information

To the extent required under applicable law, we will facilitate individual rights to confirm whether we process personal information from you and if we do, to request access to personal information, correct inaccurate personal information, delete personal information, restrict processing of personal information, receive personal information, and transmit this data to another data controller without hindrance. To make such requests, you may send us an e-mail at info@drivecentric.com, visit https://www.drivecentric.com/ccpa/, call us toll-free at 1-844-474-0050, or by mail at DriveCentric, Inc., Attn: Privacy, 12900 Maurer Industrial Dr., St. Louis, MO 63127.

We will respond to your requests in accordance with, and within the appropriate timeframe determined by, the applicable law governing the use of personal information. Please note that we may require additional information from you in order to respond to a request, such as to verify or ensure proper authentication. We may not accommodate a request if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users.

There are additional disclosures for California, Colorado, Virginia, Connecticut and Utah residents in the Special U.S. Privacy Information section below.

 

Special U.S. Privacy Information

If you are a California, Colorado, Virginia, Connecticut or Utah resident, state law may provide you with additional rights regarding our use of your personal information.

Information We Collect

Some of the information we collect information constitutes “personal information” under the California Consumer Privacy Act of 2018 (“CCPA”) and the California Privacy Rights Act of 2020 (“CPRA”) or “personal data” under the Virginia Consumer Data Protection Act (“VCDPA”), the Colorado Privacy Act (“ColoPA”), the Connecticut Act Concerning Personal Data Privacy and Online Monitoring (“CTDPA”), Utah Consumer Privacy Act (“UCPA”), or other similar state laws. All such information is referred to as “personal information” herein.

In particular, within the last twelve (12) months, we collected (whether directly, indirectly (e.g., by observing your actions on the Website) or from third parties) the categories of personal, which constitute “personal information” under the CCPA and CPRA or “personal data” under the VCDPA, ColoPA, CTDPA, UCPA or other similar state laws, listed in the table below. Any such collection has been for of the purposes included in the appropriate section of the How We Use and Disclose Your Information section above.

Category Examples    Collected Retention Period
      (in absence of a deletion request or legal requirement)
A. Identifiers.

A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.

 

   YES 7 years after last use
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.    YES 7 years after last use

Some personal information included in this category may overlap with other categories.

 

C. Protected classification characteristics under California or federal law.

Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).

 

   YES 7 years after last use
D. Commercial information.

Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

 

   NO N/A
E. Biometric information.

Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.

 

   NO N/A
F. Internet or other similar network activity.

Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.

 

   YES May vary by cookie and your browser settings. Typically 30-90 days from your visit to our Website.
G. Geolocation data.

Physical location or movements. Does not include precise geolocation. 

 

   YES 7 years after last use
H. Sensory data.

Audio, electronic, visual, thermal, olfactory, or similar information.

 

   NO N/A
I. Professional or employment-related information. Current or past job history or performance evaluations.    NO N/A
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).

Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. 

 

   NO N/A
K. Inferences drawn from other personal information. Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.    NO N/A

 

For the purposes of this Section, “personal information” does not include publicly available information from government records, lawfully obtained, truthful information that is a matter of public concern, deidentified or aggregated consumer information or information specifically excluded from the scope of applicable data protection laws, such as health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data or other biomedical research study or personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), the Federal Farm Credit Act of 1971, and the Driver’s Privacy Protection Act of 1994.

We do not collect any information of consumers that constitutes “sensitive personal information” under the CCPA and CPRA or “sensitive data” under the VCDPA, ColoPA, CTDPA, or UCPA (collectively, “Sensitive Data”). Further, we do not sell any Sensitive Data of consumers, and we do not share any Sensitive Data of consumers with third parties for cross-context behavioral advertising or process any Sensitive Data of consumer for purposes of targeted advertising.

We obtain the categories of personal information listed in the table above from the following categories of sources:

  • Directly from you when you provide it to us or our third party service providers, such as when you sign up for an account on our Website;
  • Automatically as you navigate through the Website or mobile application. Information collected automatically may include usage details, IP addresses, city/state/country location, and information collected through cookies, web beacons, and other tracking technologies;
  • Our Chat Tool on our Website; and
  • From third parties, for example, our business partners.

Disclosing Personal Information for a Business Purpose

DriveCentric may disclose consumers’ personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter into a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

In the preceding twelve (12) months, DriveCentric has disclosed the following categories of personal information for a business purpose:

Category A: Identifiers.

Category B: California Customer Records personal information categories.

Category C. Protected classification characteristics under California or federal law.

Category F: Internet or other similar network activity.

We disclose consumers’ personal information for a business purpose to the following categories of third parties:

  • To our affiliates and subsidiaries;
  • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them. These service providers include, but are not limited to,
    • Dealership Management Systems,
    • Credit Approval Systems,
    • Dealer Marketing Companies,
    • Appraisal Software Companies,
    • Automotive OEMs, and
    • Social Media Companies;
  • With advertisers, advertising- and marketing-related services providers and partners as well as companies that help us learn how you and others interact with our content;
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about users of our website is among the assets transferred; and
  • To third parties (other than our affiliates and subsidiaries) to market their products or services to you if you have not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.

Sales of Personal Information

We may also “sell” consumers’ personal information to third parties, subject to the right to opt-out of those sales. As used herein, “sell” is used as defined in applicable law, such as the CPRA, VCDPA, ColoPA, CTDPA, and UCPA. Our personal information sales do not include information about individuals we know are under age 16. We sell personal information for the purposes listed in the How We Use Your Information section above.

In the preceding twelve (12) months, we have sold the following categories of personal information:

  1. Identifiers.
  2. California Customer Records personal information categories.
  3. Protected classification characteristics under California or federal law.

We sell the above categories of personal information to the following categories of third parties:

  • Dealership Management Systems and
  • Automotive OEMs.

For more on your personal information sale rights, see the Personal Information Sales Opt-Out and Opt-In Rights subsection within this Special U.S. Privacy Information section.

Your Rights and Choices

As applicable, certain state privacy laws, such as the CCPA, CPRA, ColoPA, VCDPA, CTDPA, and UCPA provide their residents, respectively, with specific rights regarding their personal information. This subsection describes these rights and explains how those residents can exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that we certain information to you about our collection and use of your personal information. Once we receive and verify your request (see Exercising Access, Data Portability, Correction, and Deletion Rights below), we will disclose to you:

  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • Our business or commercial purpose for collecting or selling that personal information.
  • The categories of third parties with whom we disclose that personal information.
  • The specific pieces of personal information we collected about you (also called a data portability request).
  • If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
    • the personal information categories that we sold and for each category identified, the categories of third parties to whom we sold that particular category of personal information; and
    • the personal information categories that we disclosed for a business purpose and for each category identified, the categories of third parties to whom we disclosed that particular category of personal information.

Correct Specific Information.

You may have the right to request that we correct inaccurate personal information about you. Once we receive and verify your request (see Exercising Access, Data Portability, Correction, and Deletion Rights below), we will use commercially reasonable efforts to correct the information to comply with your request. This right is not afforded to residents of Utah.

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and verify your request (see Exercising Access, Data Portability, and Deletion Rights below), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. In responding to your request, we will inform you whether or not we have complied with the request, and, if we have not complied, provide you with an explanation as to why.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

  • Complete the transaction for which we collected the personal information, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
  • Help to ensure security and integrity to the extent the use of your personal information is reasonably necessary and proportionate for those purposes.
  • Debug products to identify and repair errors that impair existing intended functionality.
  • Exercise free speech, ensure the right of another consumer to exercise that consumer’s free speech rights, or exercise another right provided for by law.
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
  • Engage in public or peer-reviewed scientific, historical, or statistical research that conforms or adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the ability to complete such research, if you previously provided informed consent.
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us and compatible with the context in which you provided the information.
  • Comply with a legal obligation.

Exercising Access, Data Portability, Correction, and Deletion Rights

To exercise the access, data portability, correction, and deletion rights described above, please submit a verifiable consumer request to us through one of the following:

By visiting       https://www.drivecentric.com/ccpa/

In writing at   DriveCentric, Inc.

                              Attn: Privacy

      12900 Maurer Industrial Dr.

      St. Louis, MO 63127

By phone          Toll-free at 1-844-474-0050.

When you use a request method above, we will request certain information for verification purposes, such as your name, address, and e-mail address. We will use this information to verify this is a permitted request, such as by matching your name and address with information in our records. Depending on the type of request, we may require a certain number of data points to allow for verification.

Only you, a person authorized by you to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

An authorized agent may make a request on your behalf using the request methods designated above. Additionally, if you use an authorized agent to submit a consumer request, we may require the authorized agent to provide proof that you gave the agent signed permission to submit the request. We may also require you to verify your own identity directly with us or directly confirm with us that you provided the authorized agent permission to submit the request.

You may only make a consumer request for access or data portability twice within a 12-month period. The request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized agent of such person.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account.

We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

If we deny your request, you may have the right to appeal our decision. Further, if you appeal and your appeal is denied, you may the right to complain to your state’s attorney general. You may appeal your decision by contacting us at info@drivecentric.com.

For instructions on exercising sale opt-out rights, see Personal Information Sales Opt-Out and Opt-In Rights.

Response Timing and Format

In accordance with applicable law, we endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 45 additional days), we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

 

Personal Information Sales Opt-Out and Opt-In Rights 

Pursuant to applicable law, you have the right to direct us to not sell your personal information at any time (the “right to opt-out”). We do not have actual knowledge that we sell or share the personal information of consumers under 16 years of age. We will not sell the personal information of consumers we actually know are less than 16 years old, unless we receive affirmative authorization (the “right to opt-in”) from either the consumer who is at least 13 and less than 16 years old, or the parent or guardian of a consumer less than 13 years old. Consumers who opt-in to personal information sales may opt-out of future sales at any time. To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by visiting the following Internet Web page link: 

 Privacy PageDo Not Sell My Personal Information 

You may also exercise the right to opt-out using an opt-out preference signal in a format commonly used and recognized by businesses, such as through an HTTP header field. When we receive an opt-out preference signal, we will treat it as a valid request to opt-out of the sale or sharing for that browser or device sending the signal, and, if known, for the consumer.

Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back in to personal information sales at any time by: writing to us at DriveCentric, Inc., Attn: Privacy, 12900 Maurer Industrial Dr., St. Louis, MO 63127 or by calling us toll-free at 1-844-474-0050. You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.

 

Non-Discrimination

We will not discriminate against you for exercising any of your rights under applicable law. Unless permitted by applicable law, we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by applicable law that can result in different prices, rates, or quality levels. Any legally-permitted financial incentive we offer will reasonably relate to the value to us of your personal information and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.

Other California Privacy Rights

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to info@drivecentric.com or write us at: DriveCentric, Inc., Attn: Privacy, 12900 Maurer Industrial Dr., St. Louis, MO 63127.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions and personal information will be encrypted.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.

Unfortunately, the transmission of information using the internet or any mobile application is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to or through our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

 

Changes to Our Privacy Policy

We may amend this policy at any time.  If we make any material changes this policy, we will notify you by prominently posting notice of the changes this page.  We encourage you to periodically review this page for the latest information this policy and our privacy practices.

Contact Information

If you have questions about this policy or any subject discussed herein, please feel free to contact us:

By e-mail            info@drivecentric.com

By visiting          https://www.drivecentric.com/ccpa/

In writing to      DriveCentric, Inc.

         Attn: Privacy

         12900 Maurer Industrial Dr.

         St. Louis, MO 63127

By telephone     toll-free at 1-844-474-0050.