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"DirectChat" Powered By Ignitify

Jonathan Schultz
July 25th, 2022

St. Louis, MO | July 11th, 2022 – In an industry first, DriveCentric launches its new DirectChat tool. A smart and efficient product that is focused on making your customer’s chats flow from your website into your CRM more freely. Dealerships can now chat with their customers from their dealer website and reply directly from the DriveCentric CRM without lead submission. DirectChat is available for both Desktop and Mobile use.

Product Features:

  • No more ADF/XML Chat Leads
  • Real-Time communication from inside the DriveCentric CRM
  • After-Hours features to auto qualify Chat Leads
  • Built from the ground up to work directly inside DriveCentric Desktop and Mobile App

“At DriveCentric, we know that time equals money for our dealer partners. This new tool will allow our customers a more streamlined experience that will ultimately lead to a more efficient sales process. We are very excited for dealers and consumers to reap the benefits of this new product,” says Drew Adler, Director of Operations at DriveCentric.

Those who schedule a demo during the month of July will get 2 free months of DirectChat.


About DriveCentric

DriveCentric, Inc. is a leading provider of automotive Customer Relationship Management (CRM) software. Through bold leadership and innovation, the company’s offerings include dealership CRM, Genius Artificial Intelligence (AI), conversational engagement tools, desking, Facebook Marketplace integration, reputation management, an internal communication platform, and enterprise reporting.
DriveCentric is driven by a commitment to design software that is simple to use and steers a new era of engagement, productivity, and growth for auto retailers. DriveCentric is OEM certified by most manufacturers and integrates all major DMS providers.

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