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Sales Genius

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AI-powered Sales Rep

Hiring an army of sales reps for routine tasks no longer scales. Genius AI keeps you covered! Our human-like virtual assistant automates tasks to engage customers and guide them down the sales funnel faster.

This digital age of information and accessibility is why retailers like Carvana have adopted capabilities like Conversational AI to optimize the online sales process.

AI-powered Sales Rep new-min

Your Best Employee… All the Time

Conversational AI fills the gap between digital and physical experiences
Cogs

Automate Repetitive Tasks

Yields more time and less risk with consistency and precision humans can’t sustain

40% of work time is spent on routine tasks that could be automated
- Source: Wrike

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Shorter Wait
Times

Faster customer response times to email and text can drive close rates up to 3X

95% of dealerships do not respond to leads within 5 minutes
- Source: Detroit Trading

Phone

Human-like Support 24/7

Imagine your ideal employee available 24/7/365 delivering personal, exceptional CX

Following up within 5 minutes makes a
lead 9X likely to convert
- Source: InsideSales

Automated Lead Handling

Did you know 80% of your leads are not ready to talk to a live salesperson at initial contact? The early onslaught of questions and repetitive tasks, in addition to the digitization of the sales process, creates the perfect scenario to offload this work to a virtual AI assistant.

Then, your sales team can focus on more complex tasks that require their unique skill-set for the 20% ready to engage with a live rep.
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Speed Counts

For every minute customers wait for an email or text response, the impact is substantial to your business. Just imagine what could happen if 100% of your leads were answered in mere seconds anytime - day or night? So say goodbye to missed opportunities and hello to increased revenue.

Conversational AI helps triage inquiries to provide answers quickly without needing human intervention.

speed counts

Always on 24/7

40% of dealership leads come in after hours. Yes, you read right 😬 ! Think about it. Your customers live online. So, if you are not available, how many opportunities are lost? Genius works with shoppers on-demand anytime, including after hours.

It never sleeps, is highly professional and always remembers conversations, making the hand-off to a live rep seamless.

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Saved Opportunities

If you are involved in dealership operations, you are well aware of the impact of dropped customers. Missed sales opportunities cause big losses in revenue. We all know it happens, but the big question is, how many?

With Genius, every communication in the system is monitored, so it knows automatically if a customer gets dropped. It doesn’t wait for human interaction but instead acts immediately to re-engage customers and alert your sales team.
saved opportunities

Reduce Cost

Hiring human resources for routine, repetitive tasks is outdated and no longer scales. Digital-savvy retailers understand this and are evolving to human-like, AI-based engagement like Genius that can hold personalized, contextual conversations on-demand 24/7/365 - with no breaks or time off - for a fraction of the cost.

Your new workforce won’t just power your digital transformation -- it pays for it!

reduce cost

Intelligent Push Notifications

Genius acts as your eyes and ears, alerting you with actionable notifications when a conversation is sales-ready.

Receive alerts when pricing or vehicle information is needed, whether the opportunity wants to lease or finance, if there are credit issues or when a dropped customer is re-engaged. Your team can immediately respond where Genius left off with the confidence to know exactly what your customer needs!
push notifications
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Texting

Engage Buyers with Messages that Get Responses

Keep customer conversations moving quickly with the industry’s most robust dealership texting tools.

Faster Communication

Faster Communication
Break the ice and build more personal relationships with customers by making the purchasing process fun. Keep conversations moving and build relationships by engaging customers with emojis, GIFs, photos or videos sent via text.

Personalized Connections

Personalized Connections
2Break the ice and build more personal relationships with customers by making the purchasing process fun. Keep conversations moving and build relationships by engaging customers with emojis, GIFs, photos or videos sent via text.

Safer Communication

Safer Communication
3Break the ice and build more personal relationships with customers by making the purchasing process fun. Keep conversations moving and build relationships by engaging customers with emojis, GIFs, photos or videos sent via text.
Faster Communication
Personalized Connections
Safer Communication

What Our Customers Say About Us

Learn why dealers love DriveCentric CRM.
Matthew Casebeer

"DriveCentric AI is a game-changer! Our AI rep is so popular, people often come in and try buying a car from them."

Matthew Casebeer, Partner

Capitol Auto Group